Technical Support

Reliable IT support is fundamental to maintaining operational efficiency. Our dedicated help desk support team is available to troubleshoot issues, manage networks, and implement the latest technology that empowers your workforce. Let us handle your technical difficulties so you can focus on what matters most—growing your business.

Our Mothly IT Support packages

Don’t need a monthly package? We charge by the hour for your urgent or one time needs!

Hourly Rate - $35

Basic

This package includes virus scanning and removal, system updates, driver updates, quick fix, break/fix and basic pc setup.

  • 1-4 pcs - $400

  • 5-10 pcs - $700

Intermediate

This package includes Tier 1 services, restore point creation+2, software installs or updates, break/fix, and error resolution, rapid system restore.

  • 1-4 pcs - $700

  • 5-10 pcs - $1000

Advanced

This package includes full service pc cleanup, hard drive cleanup, operating system upgrade, 4 software installs/updates, restore point creation+2, break/fix, system administration, comprehensive care.

  • 1-4 pcs - $1000

  • 5-10 pcs - $1600

FAQ

  • Yes, we will help you locate a reputable computer repair shop in your general location or set a time for us to meet if we are located in the same area.

  • No, we use HelpWire, which easy to access and initiate a remote session with me via a link that we will send to you. It does not require an install and we will provide detailed steps to you on how to connect with the software.

  • We support both Windows and Mac devices.